About Rate Title
Established in 2003 by Rate CEO and founder, Victor Ciardelli. The original name, Ravenswood Title Company, LLC, was rebranded as Rate Title Agency in 2025. We offer an unmatched value proposition to Rate Loan Officers and their clients.
Our customized business model, passion for customer service, and tech-forward mindset allow us to consistently exceed customer expectations.
Rate Title Agency can handle the most complex and challenging transactions. Our knowledgeable closers, operations, and leadership teams have long-term comprehensive experience in the industry.
Customer Success Team
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Judy Zapka
VP – Closing and Escrow
judy.zapka@ratetitleagency.com -
Donna Facio
VP – Customer Success
donna.facio@ratetitleagency.com
Escalations
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Kelly Davis
SVP – National Operations
kelly.davis@ratetitleagency.com -
Josh Leeds
SVP – Strategic Initiatives
josh.leeds@ratetitleagency.com
Other Contacts
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New Orders:
Orders@ratetitleagency.com
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Title Questions:
Clearance@ratetitleagency.com
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Schedule Closings:
Schedule@ratetitleagency.com
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Lender Figures and Closing Packages:
Docs@ratetitleagency.com
Core Values
At Rate Title, customer service and trust are the foundation of all we do. You are entrusting us to provide a seamless closing experience to your customers, close loans faster, and sell error-free loans post-close. It is a privilege to assist our mutual customers with one of their largest financial decisions and we strive to provide them with a best-in-class experience.
Value Proposition
Built by Rate, for Rate
- Leveraging technology to provide fast turn times for your customers.
- Integrated workflow and dedicated customer support
- Revolutionary eClose platform
In-House Title Experts
- Reliable, efficient, and highly-skilled title examiners.
- Decades of title knowledge, able to handle any file.
- Accurate title searches ensure smooth and compliant closing process.
Our Underwriters
Rate Title is a policy-issuing agent for some of largest and most well-respected underwriters in the title insurance industry.
